Pinseria Tre Farine

During my recent visit to Pinseria Tre Farine, located at Via Longano 3/5, Capri (NA), Italy, I was subjected to a deeply unpleasant and legally questionable experience that I feel compelled to share for the awareness of other travelers. Upon sitting down, I ordered a drink only, which is fully legal and acceptable in Italy. According to Italian consumer law, there is no obligation to order food at a restaurant or bar, unless clearly stated in advance — which it was not. Despite this, a waitress of Moroccan origin approached with an aggressive and demeaning attitude, pressuring me to order food or leave, despite the fact that I had already ordered beverages. Her tone was hostile and dismissive, especially toward tourists — a sharp contradiction to the hospitality one would expect in Capri. To make matters worse, I was charged a “coperto” (cover fee), even though I didn’t consume food, and was also billed for tap water, which is not allowed under Italian law unless explicitly offered as bottled or as part of a service. These practices amount to abusive charges and a violation of consumer protections. The entire experience was marked by: • Rudeness and discrimination from staff • Violation of basic consumer rights • Undisclosed extra charges Restaurants in Italy are allowed to set house rules, but they must be clear, fair, and legal. Pinseria Tre Farine failed on all counts — delivering not just poor service but an experience of intimidation, dishonesty, and overcharging. ⚠️ I strongly discourage visitors from dining here unless management takes real accountability for the illegal and disrespectful behavior, especially by the waitress in question. Capri deserves better hospitality than this.

Top tip. Go here in the evening when all the day trippers have gone. Just off the main square where you will be ripped off! Staff were great, food was great. Pretty reasonable price wise considering you’re in Capri. When you walk in go straight down the back to the corner on the right and watch the sunset. Around 8/830

No había oído hablar de las pinsas romanas como una variedad de las tradicionales pizzas. Descubrimos el local callejeando por Capri, a pocos metros del funicular y ubicando en una calle muy poco concurrida. Local cuidado, tranquilo y con unas vistas espectaculares. Disponen de bastantes más platos además de las ya mencionadas pinsas. Todos salimos satisfechos. Nos permitió descansar fuera del meollo turístico y comer a un precio razonable, fuera de los desorbitados precios de muchos de los restaurantes del pueblo.

Went to lunch here based on suggestion of Capri tour guide, big mistake. Rude waitress, mediocre food. Avoid this place at all costs.